Clinical Program Manager

Client can consider part time.

Position Overview

The Clinical Program Manager is responsible for the overall program and clinical operations of the program, monitoring client services, maintaining compliance with quality assurance standards and managing personnel. Direct service provision and local travel between agency sites is expected. This position reports to the Division Director (or as assigned by Division Director).

Specific Duties and Responsibilities (Essential Functions)

• Responsible for the site’s clinical operations, including staff productivity, maintenance of quality assurance standards, adherence to documentation requirements, and data collection for measured outcomes.
• Ensure contract compliance with all funders including submitting required progress reports.
• Responsible for personnel management including recruitment, onboarding, training, regular supervision meetings, performance evaluations and compliance with agency requirements and regulations.
• Manage flow of referrals, intakes, and caseloads.
• Carry an assigned caseload, conduct assessments, diagnostic evaluations, develop treatment plans and provide individual and/or group therapeutic services.
• Monitor staff performance in relation to client engagement, problem-solve issues, and take timely action to promote accountability for self and others.
• Ensure compliance with all policies and procedures, evaluation and research protocols and evidence-based practices fidelity measures.
• Provide individual and/or group supervision to staff accruing clinical experience and hours for professional licensure.
• Participate in the delivery of training and/or program presentations.
• Lead program’s outreach campaign and facilitate community involvement and/or advocacy.
• Contribute to all assigned committees and meetings (leadership meetings, steering committee, operations meetings, etc.) and represent program in stakeholder, county, and other assigned meetings.
• Attend and participate in all assigned trainings for professional, program, and agency development.

Qualifications

• LCSW/ MFT/ LPCC
• Two years post licensure and ability to provide clinical supervision to BBS registered interns required
• Three years of supervisory experience in community mental health programs OR one year of supervisory experience in early psychosis program may substitute for three years of supervisory experience.
• Five years of experience providing mental health services to youth or young adults with serious mental health challenges OR three years of direct service experience in early psychosis program may substitute for five years of direct service.
• Valid California Drivers’ License with an excellent driving record.