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Job: Resident Service Coordinator


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Title Resident Service Coordinator
Categories Southern California
Salary $20 – $23/ hr
Location Beaumont
Job Information

This is temporary for 1 Р3 months, can lead to direct hire for the right person.  The Resident Services Coordinator is responsible for hands-on implementation of permanent supportive services model and to assess the need for additional partnerships, programs and policies to support housing stability and the overall health of the community. The Resident Services Coordinator is responsible for maintaining strong relationships with residents and being a familiar member of the community while also working closely with property managers, service providers, and other staff members to design, market, and implement resident services that meet the needs of the community. This position is also responsible for developing policies, protocol and best practices.

ESSENTIAL FUNCTIONS

  • Provide services to residents operating under an effective service delivery philosophy and uses a core set of principles to drive an approach that provides flexible services and support to all residents.
  • Engage in a community assessment process, including surveying residents, and identifying community assets and partners.
  • Design, market, and provide programs and services that promote good physical and mental health, positive social development, and strong academic performance for residents of all ages.
  • Promote and educate on financial stability, housing stability and healthy community integration which may be accomplished through collaboration with property management, field staff and outside Supportive Services Providers.
  • Develop trusting relationships with residents through door-to-door outreach and community building activities.
  • Provide supportive services to include referrals for benefits, counseling and advocacy, mental health care and support for physical health care and substance abuse services.
  • Provide ongoing outreach and engagement to the residents, local agencies and businesses to promote services or needs.
  • Oversee work performance of interns and volunteers as identified for specific sites; provide training as needed to deliver services and resolve issues.
  • Report monthly activities and expenditures, prepare written reports and correspondence on program impact, and update data systems as needed.
  • Provide group and one-on-one activities as well as in-home services.
  • Represent Linc Housing at local collaborative networks, be present for events, greeting residents, and working with parents, seniors and children.

EDUCATION & EXPERIENCE

A combination of education and related experience may substitute for education requirements.

  • BA degree in a social science
  • Experience with evidence base practices such as but not limited to harm reduction, motivational interviewing, critical time intervention, and Housing First principles.
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