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Job: Resident Service Coordinator

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Title Resident Service Coordinator
Categories Northern California
Position Type TEMP
Salary $24 – $25/ hour
Location San Francisco
Job Information

As the Resident Services Coordinator, you are responsible for the overall development and coordination of programs and services offered for the benefit of residents which include youth, adults, and the elderly who live in the community. Will serve as a liaison in the community and advocate for services offered to residents; a drive to increase presence and access to programs and services in the respective community through intentional outreach and engagement. This position works independently and is suited for someone who thrives in an environment with a high degree of autonomy and accountability.


Program Delivery (70%)

§ Identify services that promote self-sufficiency through surveys, community meetings, etc.

§ Coordinate and oversee an after-school program and teen program encompassing: homework assistance and educational enrichment activities; plan, organize, and implement curriculum.

§ Partner with community assets to plan and coordinate the staffing and presentation of onsite classes, programs, and services. Types of programs include, but are not limited to: employment readiness and job search assistance, computer training, health and nutrition

§ Coordinate and develop events and fairs, as needed

§ Develop and maintain partnerships with local providers to deliver services onsite

§ Information and Referral: Provide residents with information and referrals to access city and community resources.

§ Outreach: Link residents with existing programs and services in the community and facilitate access to services.

§ Develop and maintain relationships with property managers and arrange biannual meetings to discuss program opportunities or needs

Administrative (30%)

§ Publish a monthly newsletter including a calendar of events for distribution to residents

§ Develop and maintain a resource directory of local service providers and provide information and referral services using directory

§ Collect and record data to measure program outcomes to include monthly program attendance and evaluation reports

QUALIFICATIONS (Education/Experience/Skills/Certifications):

· Bachelor’s Degree in Social Services or Human Services field; i.e. Education, Sociology, Gerontology, Psychology

· One year experience in social services and working with youth

· Experience serving diverse populations demonstrating cultural competency and community awareness

· Strong time management, administrative and organizational skills; ability to self-start and multi-task; excellent communication skills

· Intermediate skill level with MS Office (Excel, Word, Publisher) and Outlook

· Successful completion of background check and LiveScan

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