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Job: Resident Service Coordinator

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Title Resident Service Coordinator
Categories Southern California
Position Type TEMP
Salary $22 – $24/ hour
Location Long Beach
Job Information

Temporary for a few months, 20 hours/ week.  This is a hybrid of 2 positions; Resident Service Coordinator and the Activities Coordinator.  The activity programs shall assist the participants to resume living independently. They engage in their routine activities while preventing further mental or physical deterioration. Additionally, these activities promote socialization and prevent isolation.  The Resident Service Coordinator will provide service coordination, assessment, case management, advocacy and linkages to seniors and adult residents with disabilities living in affordable housing.  The Service Coordinator will establish linkages with agencies and service providers in the community who serve seniors and people with disabilities. The Service Coordinator will work and consult with the resident cooperative running the building and will provide education to the coop regarding the needs and appropriate service delivery to this population.


  • Provide intake, assessment and referral services for seniors and adults with disabilities;
  • Provide ongoing case management for those individuals who need this service in order to link with and utilize existing community resources;
  • Establish and maintain linkages with service providers in the community;
  • Provide or coordinate educational sessions for residents about the resources available to them within the broader community;
  • Monitor the ongoing services that are delivered to residents by community providers to assure that they are appropriate and that the resident is progressing;
  • Develop and implement individual service plans for each resident who receives ongoing case management;
  • Maintain accurate, timely and confidential documentation on all clients served;
  • Organize monthly educational workshops and community events for residents;
  • Assist residents to develop informal support networks with family, friends and other residents;
  • Educate the resident cooperative about the needs and services available for seniors;
  • Develop and maintain an onsite resource guide of service providers available to the residents;
  • Serve as an advocate for residents to ensure that they are receiving all services for which they are eligible;
  • Work collaboratively with the quality assurance staff to assure that program outcome measures are met;
  • Provide monthly input e.g., statistics, number of clients served, center activities/classes to the Quality Assurance Supervisor, for timely completion of written reports.
  • Attend monthly quality assurance treatment team meetings to ensure that program outcome measures are met;


Candidate should have a BA degree in a related field and have experience and interest in providing case management to seniors.

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