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Job: Case Manager

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Title Case Manager
Categories Northern California
Position Type PERMANENT
Salary $21.25/ hour
Location San Mateo
Job Information

Case Managers are responsible for providing exemplary service to Agency clients within our Client Services Department.  Ideal candidates are direct service social workers who will identify those in need; help people of all life stages with diverse backgrounds cope with and solve everyday problems; advocate for and develop plans to improve clients’ welfare; research and refer clients to community resources; respond to clients in crisis situations; and comes with the skill to collaborate and work within a variety of diverse public and private organizations.  The Case Manager will support clients experiencing multi-faceted issues, with the intent of assisting clients to live stably within their set of circumstances.  The Case Manager will use a consistent and systematic set of practices to perform case management with clients including outreach work when necessary or assigned.


Bachelor’s degree in social work, psychology or related field required.

Minimum two years of experience in the following:

    • Case management work or equivalent and a clear understanding of principles and procedures of case management both in practice and administrative.
    • Working with the public and other community organizations. Understanding of the local community, and the various services available for economically challenged populations.
    • Inter-agency collaborations.

o    Mental health counselor or related field helpful;

o    Non-Profit experience working with under-served and transient populations;  includes working with and understanding the local community and the various services available to homeless populations;

o    Working with populations who have co-occurring mental health, substance abuse and physical challenges; experiencing homelessness; victims of violence or trafficking.


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