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Job: Case Manager

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Title Case Manager
Categories Northern California
Salary $23 – $24/ hr
Location San Francisco
Job Information

The Case Manager operates in a flexible, collaborative, resident-centered model responding to the daily and overall hopes and needs of the resident community. This person is responsible for working alongside individual residents, the resident community, and their teams of support to promote residents’ preferred relationships to housing retention and stability, as well as overall wellness. The Case Manager will 1) have a defined group of residents to work alongside with, 2) provide leadership and support to other support services staff, interns and volunteers, as needed and as directed, 3) be a liaison with property management (and, as directed, contracting agencies) around resident-related concerns, 4) take administrative/managerial/clinical leadership on services team in absence of Program Manager and, in general, at site level for daily functioning, and, 5) work with the Program Manager and other team members around charting, auditing and reporting compliance needs.


  • BA degree in Social Work/Psychology or related field and a minimum of 2 years case management experience working with socially and/or economically marginalized people with challenges negotiating their preferred relationship to multiple problems impacting their lives, or an equivalent combination of education and experience.
  • Experience working in a community-based social service agency with adults, families, and/or seniors in relationship with homelessness and poverty and the problems that often come alongside these experiences.
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