Family Partner with TAY

  • Direct Hire
  • Full Time
  • San Mateo
  • $24 - $27 USD / Hour

The Family Partner is a formal member of our multidisciplinary team whose role is to serve parents, caregivers, and non-professional supportive adults of the transition age youth (18–25-year-olds) referred to the TAY Full-Service Partnership Program. Family Partners use their own personal lived experience as a parent/caregiver of a young adult who has special needs who understands the multiple child and family serving systems, these may include schools, mental health, physical health/medical, juvenile justice and/or legal, child welfare systems. Family Partners build relationships with parents and caregivers to offer support, coaching, advocacy and linkage to community and family supports and services. In addition, Family Partners coordinate and facilitate support groups and skills groups for caregivers, family members and any other individuals our transition age youth consider “family.”

Essential Function

  • Provide counseling and behavioral interventions, guidance, skills-building, and support in accordance with each client’s individualized treatment plan and the program’s treatment philosophy and model.
  • Provide services to 18-25-year-olds and their families at agency locations, in the home, at school and/or in community settings, as required by the treatment plan.
  • Engage family members and caregivers as full partners in service planning, delivery, and evaluation.
  • While under the Family Partner’s care, maintain supervision of clients at all times to ensure their safety and well-being.
  • Ensure facilities, living quarters, office spaces, equipment, and furniture to be used in providing services are in good working order and professionally maintained at all times.
  • Engage in crisis interventions and de-escalation, including the application of conflict resolution and collaborative problem-solving technique.
  • Implement clinical policies and procedures and actively enhance communication, coordination, and integration of care with other service areas and with external providers.
  • Contribute to organization-wide quality management and improvement efforts by consistently providing the highest quality professional interventions, fulfilling all documentation requirements, and proactively seeking ways to enhance the quality of services and surpass minimum required standards.


  • High School diploma or equivalent required; Bachelor’s degree preferred. Equivalent education and relevant experience may be considered in lieu of a bachelor’s degree.
  • Demonstrated ability to work with families in a wide variety of cultural contexts and community settings.
  • Must have a valid California driver’s license and proof of insurance.

  • Personal Details

  • Contact Details

  • Qualifications

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