Social Worker/ Site Supervisor
Social Worker/Site Supervisor is responsible for assisting residents living in low income properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site Social Workers. The position is full-time (40 hours per week), exempt. Clinical supervision is offered.
ESSENTIAL DUTIES
§ Deliver support services programs for tenants using a lens of cultural humility
§ Provide supervision to on and off-site Social Work Staff.
§ Hire, orient and train new supervisees.
§ Manage a caseload of individuals.
§ Assertively and regularly outreach to all assigned tenants, including home visits.
§ Identify tenants in need of services and maintain awareness of tenant’s overall health status; including but not limited to specific medical, mental health and substance use needs.
§ Complete comprehensive Intakes and Assessments with assigned tenants.
§ Provide assigned tenants with trauma informed case-management and supportive counseling.
§ Provide housing stabilization, retention and eviction prevention services.
§ Provide tenants with family focused information and referrals to off-site service providers in the community.
§ Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources.
§ Provide crisis intervention, conflict resolution.
§ Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care
§ Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, large and small group social events, holiday celebrations, skill building workshops, and informational workshops.
§ Serve as liaison/advocate for tenants with Property Management and off-site service providers.
§ Attend all weekly meetings with assigned Property Management staff.
§ Attend all regularly scheduled meetings.
§ Attend all on-site Property Management facilitated Tenant Meetings.
§ Develop new resources and relationships with outside service providers.
§ Attend monthly off-site community meetings as assigned.
§ Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services
§ Comply with all HIPAA and PHI policies and procedures
§ Maintain accurate and up-to-date records and files on all tenants receiving services using an electronic database.
§ Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System
§ Participate in processing all intakes for targeted DPH, MHSA, and S+C referrals through San Francisco’s Coordinated Entry System and in partnership with Property Management
§ Carry and respond promptly to cell phone calls daily and after regular business hours.
MINIMUM QUALIFICATIONS
§ Masters Degree in Social Work or a related field.
§ Two years experience working with very low-income people in a social service setting.
§ Two years of experience working with families and/or elderly populations.
§ One year of experience providing supervision and oversight to staff.
§ Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations.
§ Demonstrated knowledge and understanding of issues related to aging in place.
§ Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area.