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Job: Resident Service Coordinator

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Title Resident Service Coordinator
Categories Northern California
Position Type TEMP
Salary $24/ hour
Location Santa Cruz
Job Information

We are in need of a FT temp to work in supportive housing in Santa Cruz. This can be temp or temp to hire. Hours are M – F basic business hours. GENERAL DESCRIPTION: Facilitate and implement core programs as delegated by the program model. Collect and record data to measure program outcomes. Identify human and community service needs of residents. Develop strategies to link residents with needed services, including assistance in overcoming various barriers that might impede access to services. Build community partnerships that bring services and notice to the property; ambassador/advocate of the property, seeking volunteering, selling the brand. When other services are not available, may deliver direct services. Actively participate with other staff working toward resident stability.

Education: Bachelor’s degree in a related field preferred (NOT REQUIRED).

Experience: Two years experience in community development, social services or related field required. Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs preferred. Experience supervising staff preferred. If working in a specialized program, knowledge and experience in that specialty required. Experience working with diverse cultures.

• Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others.
• Develop effective working partnerships with religious, educational, and community groups and institutions.
• Function effectively in an environment with diverse cultures, multiple perspectives, and competing needs.
• Demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource.
• Motivate individuals to actively participate in services.
• Accurately identify/assess resident assets and needs in order to connect them effectively to resources and help them set personal goals.
• Manage volunteers; effectively facilitate meetings and community gatherings.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office ( i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and to obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial

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