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Job: Part time Resident Service Coordinator

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Title Part time Resident Service Coordinator
Categories Northern California
Position Type TEMP
Salary $19/ hour
Location Palo Alto
Job Information

We are hiring for a Resident Services Coordinator to work in three different supportive housing units on the peninsula. Hours are M – Wed 11AM – 5PM. This position has no end date at this time and will most likely last a few months. Pay is $19/ hour.

Program Delivery (70%)
 Identify services that promote self-sufficiency through surveys, community meetings, etc.
 Coordinate and oversee an after-school program and teen program encompassing: homework assistance and educational enrichment activities; plan, organize, and implement curriculum.
 Partner with community assets to plan and coordinate the staffing and presentation of onsite classes, programs, and services. Types of programs include, but are not limited to: employment readiness and job search assistance, computer training, health and nutrition
 Coordinate and develop events and fairs, as needed
 Develop and maintain partnerships with local providers to deliver services onsite
 Information and Referral: Provide residents with information and referrals to access city and community resources.
 Outreach: Link residents with existing programs and services in the community and facilitate access to services.
 Develop and maintain relationships with property managers and arrange biannual meetings to discuss program opportunities or needs

Administrative (30%)
 Publish a monthly newsletter including a calendar of events for distribution to residents
 Participate in the creation of budgets for resident service programs, and monitor adherence to those budgets
 Build relationships with the local community to fundraise and seek donations for programming.
Develop and maintain a resource directory of local service providers and provide information and referral services using directory
 Collect and record data to measure program outcomes to include monthly program attendance and evaluation reports

QUALIFICATIONS (Education/Experience/Skills/Certifications):
• Bachelor’s Degree in Social Services or Human Services field; i.e. Education, Sociology, Gerontology, Psychology
• One year experience in social services and working with youth
• Experience serving diverse populations demonstrating cultural competency and community awareness
• Strong time management, administrative and organizational skills; ability to self-start and multi-task; excellent communication skills
• Intermediate skill level with MS Office (Excel, Word, Publisher) and Outlook
• Valid CA Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified
• The physical activity of this position may include minimal lifting, bending, walking, kneeling, reaching, and step climbing.
• Successful completion of background check and LiveScan


Location and scheduling is as follows:
· 801 Alma Apartments: 6 hours – Mondays (11:00am-5:00pm), 801 Alma St, Palo Alto, CA 94301
· Nugent Square Apartments: 6 hours – Tuesdays (11:00am-5:00pm), 2361 University Ave, East Palo Alto, CA 94303
· 801 Alma Apartments: 6 hours – Wednesdays (11:00am-5:00pm), 801 Alma St, Palo Alto, CA 94301

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